Information about your purchases
Order and Shipping
- 2-7 working days (for ready deliveries)
- 5-10 days (for special orders)
- by arrangement (for special orders from abroad)
Clicking on “My Account”
Sending us an email at [email protected]
By selecting “My Orders” on the My Account page.
No card details are kept on our page. The transaction is made directly with the Bank or Paypal and we do not receive any of your card details.
Yes, VAT is charged.
We ship all over Greece. If you want to pick up abroad, contact us by phone or at [email protected]
All items in an order are shipped in one package.
Product Returns and Changes
Returns and Changes
As long as the package has not been opened and any damage has not been done, you can return the order within 14 days. Prerequisite is the prior communication with us at[email protected]. In case of special order or construction, returns are not accepted.
If you have received the wrong item, we undertake to return it and send the correct item at our own expense. Contact [email protected] to proceed with the process.
In this case, contact us directly at [email protected] and we arrange at our own expense the return of the parcel and the re-shipment.
As long as you have contacted us at [email protected] and your return has been approved, you send it to:
- 88 Agnostou Stratioti str., P.C 56533
Polichni, Greece - +30 2310 668486
Calling on +30 2310 668486
Or by e-mail at: [email protected]
As long as it has not been sent, there is the possibility of change or cancellation.